Refund Policy

We understand that sometimes a product might not meet your expectations, and we want to make the return process as straightforward as possible. If you need to return an item, refunds and returns are allowed on products that are unopened and in their original condition. Please be aware that a restocking fee of $10 will be applied to all returns, and you will also be responsible for covering the shipping costs. This policy helps us manage our inventory efficiently and ensures that we can continue to provide high-quality products to all our customers.

It’s important to note that we do not offer refunds on products that have been opened or partially used. This policy is in place to guarantee the safety and satisfaction of all our customers, as opened products cannot be resold and may pose a risk if they have been tampered with. We ask for your understanding and cooperation regarding this matter, as it allows us to maintain the highest standards of quality and safety.

If you have any questions or need assistance with a return, our customer service team is here to help. We strive to provide excellent customer support and will guide you through the return process to ensure it is as hassle-free as possible.

Please reach out to us with any concerns or inquiries at info@woundpack.com, and we will be more than happy to assist you. Thank you for your understanding and for choosing our products.